• Herts WWP Learner Contract

    To complete your application, you must return a signed copy of this contract. Click here to download a printable version in PDF format. Family Matters Institute (FMI) and Hertfordshire County Council (HCC) are working in partnership to deliver a range of courses from the City & Guilds Work with Parents Level 3 Award/Certificate (3599) from […]

  • Herts WWP FAQs

    1. I have already completed the Families Going Forward Outreach Worker training, are any of these courses for me? Yes the various top-up options will allow you to build on course and complete a full Level 3 Award in Work with Parents.  However, if you have not successfully completed the portfolio for Unit 300, there […]

  • Herts WWP Information for Managers

    Managers and supervisors: do your staff meet the Hertfordshire County Council Parenting Support Minimum Standards? Free City & Guilds Accredited WWP Training Units: This training directly supports Hertfordshire County Council Parenting Support Minimum Standards, which cover any individual and organisation that provides formal parenting support, either as one to one or group based support The […]

  • FMI Learner Charter

    What Learners Can Expect from FMI Professional and committed support throughout your course A good learning environment Sessions which start and end at the published times and dates An enviornment which respects your rights and which is free from harassment of any kind A prompt response to any concerns you bring to our attention Where […]

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    Emotional Wellbeing

  • ILM Level 3 Certificate In First Line Management

    COURSE LENGTH Minimum 120 hours (Over 24 evening sessions) AWARDING BODY Institute of Leadership & Management TARGET AUDIENCE The ILM Level 3 Award in First Line Management, ILM Level 3 Certificate in First Line Management, and ILM Level 3 Diploma in First Line Management are qualifications that have been specially designed to give practising or […]

  • ILM Level 3 Award In First Line Management

    COURSE LENGTH Minimum 34 hours (over 8 evening sessions) AWARDING BODY Institute of Leadership & Management TARGET AUDIENCE The ILM Level 3 Award in First Line Management, ILM Level 3 Certificate in First Line Management,and ILM Level 3 Diploma in First Line Management are qualifications that have been specially designed to give practising or aspiring […]

  • Management and Supervision Training

    The Family Matters Institute offers a range of high quality Institute of Leadership & Management (ILM) accredited management and leadership qualifications. Our training is delivered by our practiced managers with significant experience of management and leadership in organisations working with children and families across social care, education, health and sport & leisure. If you can't […]

  • Supervising & Managing key workers of families with complex and multiple needs

    COURSE LENGTH 2 days TARGET AUDIENCE Those who have management or supervisor responsibility for those providing intensive support for families with complex and multiple needs). LEARNER OUTCOMES To explore the theories and models of supervision and empowerment. To develop communication skills to provide support and challenge. To learn about your own natural style, strengths and […]

  • Supervising & Managing key workers of families with complex and multiple needs

    COURSE LENGTH 2 days TARGET AUDIENCE Those who have management or supervisor responsibility for those providing intensive support for families with complex and multiple needs). LEARNER OUTCOMES To explore the theories and models of supervision and empowerment. To develop communication skills to provide support and challenge. To learn about your own natural style, strengths and […]

  • Intense support for families with complex and multiple needs

    COURSE LENGTH 7 days of training AWARDING BODY City and Guilds 4338-04 – Unit 400, 401 & 402 TARGET AUDIENCE This course has been developed specifically for Practitioners providing intense support for families with complex and multiple needs. LEARNER OUTCOMES This 7 day course builds includes the following themes: The National Occupational Standards for Work […]

  • Supporting Family Change and Transition (Units 304 & 309)

    COURSE LENGTH 2 days of training AWARDING BODY City and guilds Level 3 Award & Certificate Optional Units (Units 304 & 309) TARGET AUDIENCE It is for practitioners working with parents and families who have already completed or are working towards Unit 300 Build and Maintain Relationships in Work with Parents, who wish to gain […]