Family Matters Institute » ILM – Leadership and Management » Level 3 Certificate in First Line Mangament
Level 3 Certificate in First Line Mangament

The Certificate provides a more comprehensive programme that builds and broadens the skills and knowledge gained in the Award (please note candidates may join the Certificate directly and are not required to undertake the Award as a prerequisite). Here organisational change is explored, giving participants a deeper understanding of this critical workplace issue and providing them with the tools to plan for and deal with organisational upheaval. The crucial skill of time management is also explored in the fourth mandatory unit for the Certificate. There are no formal entry requirements but participants will normally be practising or aspiring first line managers with the opportunity to meet the assessment demands and have a background that will enable them to benefit from the programme.

Learners may progress from the Award in First Line Management to the Certificate or Diploma in First Line Management. (Please note participants may join the Certificate or Diploma directly and are not required to undertake the Award or Certificate as a prerequisite.) Learners may also progress to another qualification at a suitable level within the Qualifications and Credit Framework, for example the ILM Level 4 Award in Management.

Credit Value - Minimum 20 credits
Mandatory unit:

  • M3.01 Solving problems and making decisions (Credit value 2)


          Other units covered:

  • M3.02 Understanding change in the workplace (2)
  •  M3.03 Planning change in the workplace (2)
  •  M3.04 Achieving objectives through time management (1)
  •  M3.10 Introduction to leadership (2)
  •  M3.11 Building the team (Credit Value 1)
  •  M3.12 Motivating to perform in the workplace (2)
  •  M3.13 Developing yourself and others (2)
  •  M3.18 - Coaching and training your work team (Credit Value 2)
  •  M3.24 Understanding organisations in their context (2)
  •  M3.25 Understanding culture and ethics in organisations (2)


The ILM Level 3 Award in First Line Management, ILM Level 3 Certificate in First Line Management, and ILM Level 3 Diploma in First Line Management are qualifications that have been specially designed to give practising or aspiring first line managers a solid foundation in their
formal development as a manager.

Minimum 120 hours (Over 24 evening sessions)

Institute of Leadership & Management